Q&A

For orders totaling less than $50, a $10 shipping fee applies. Orders of $50 or more qualify for free shipping.

No, everything you need for a bright white smile Smilepen is always included. If you need something you can order them separately.

No, we also sell the Power whitening gel in packs of three as well as the Power whitening strips for 14 days of treatment for reuse with the the accelerator.

Bundled powerful light waves with a wide spectrum work effectively in combination with the whitening gel to achieve fast and optimal results.

In other words, the LED accelerator reduces daily treatment times to achieve the same result. For example, if we use the Power whitening strips, we’ll need to wear them for 60 minutes a day over a period of 7 to 14 days, whereas with the additional use of the LED accelerator, we’ll be able to wear them for just 15 to 30 minutes a day over a period of 7 to 14 days.

• Note that if your LED WaveLight Accelerator doesn’t seem to charge when you plug it in, you can try placing the charging wire the other way around, in other words over the mouthpiece and not towards the end of the handle.
• You will need to charge your WaveLight LED Accelerator every four 15-minute treatments, which means every 4 days.

A completed teeth whitening treatment usually lasts 6 months to 1 year. However, the stains on your teeth will come back over time due to the consumption of foods such as red wine, tea, cola, coffee, beetroot and if you smoke.

Teeth whitening products are designed to whiten natural teeth. Stains on bridges, inlays, fillings, etc. may fade, but the filling will not whiten any further than its original shade.

The level of whitening varies from person to person, depending on the thickness of the enamel and dentin (the layer beneath the enamel). Generally speaking, it’s possible to achieve 8 to 14 shades whiter than the original colour of your teeth after treatment.

No. Thanks to the PAP Power formula, enamel is bleached by the action of active oxygen on the colorants stored in it. This process is called oxidation. It only affects the colour pigments, but not the enamel, which consists of about 96% of a mineral, inorganic hydroxide apatite substance. Therefore, nothing can be changed on the tooth itself, and therefore nothing can be damaged. This chemical fact is the reason why whitening is so effective and safe. The enamel is neither thinner nor weaker or negatively affected in any way.